Terms of Service
Sakurah’s Flower Studio does it’s best to provide quality products that meet your expectations and needs. Upon rare circumstances that are beyond our control, Sakurah Studios holds ultimate and full creative control to create products as close as possible to what was originally agreed upon with our clients. Due to the nature of our products and materials we do not guarantee that products will look identical to any photo or picture etc. We literally work with nature! : )
We do our best to make sure our products meet industry standards. However, we will not be held responsible for damages to products after they have left our care including broken blooms, damaged or creased petals, stained or damaged ribbons and other materials etc.
Secured Future Clients:
Secured future clients are clients who have a:) spent time creating initial design concepts to receive our services with our trained designer as well as signed our bridal contact; and/or b:) paid a deposit for future services.
Deposits and Cancellations:
Deposits are non-refundable due to the perishable nature of our products. A deposit represents a contract between you (the secured client) and Sakurah Studios (the service provider). The deposit covers basic costs connected to your order including; the time frame of the cancellation, time spent with a trained designer creating the initial design concepts for your order; and /or making all of the necessary arrangements needed for acquiring all of the materials and products required for the completion of your order. If you need to cancel your order at any time, please immediately contact the owner here.
Sakurah Studios will accept refunds. Due to the perishable nature of our products, Sakurah Studios will refund up to %50 of the item(s) in question (excluding the deposit) that are deemed to be defective or less than industry standard. If you have deemed that a product you have received is not up to standard, please contact the owner immediately here. Refunds are only provided up to 3 days after our products leave our care.
Promotions, Contests, and Give-aways:
All promotions, contests and give-aways are at the discretion of Sakurah Studios and are subject to change at any time. All promotions, contests and give-aways are only available to clients who have; a:) been a past client at Sakurah Studios; and/or b:) are currently a secured future client at Sakurah Studios.